CMS A Developers’ Proprietary Homegrown CMS? Hell for Some, Limbo for Others! 

July 30, 2012

This entry would never have been written if I were not jolted recently into realizing that some web developers are still going to market with homegrown CMS “products” they have built internally—and that they are even promoting this as an advantage.


Happy 21st Birthday TBG TBG Turns 21: The Six Most Important Things I’ve Learned in Two Decades of Digital 

July 25, 2012

Celebrating our 21st birthday was the occasion to review two decades of head-scratching and trying to remember the really big lessons that we learned.


Getting Warmer Now: How Personalization and Targeting Match Users to High Value Content 

March 27, 2012

Web and email content personalization is a fascinating topic, not just because most larger web operations need to achieve it, but also because so little knowledge about how to do it well is available. 

Tools & Tips

Turning Websites into clickable apps? Using Fluid and Web Based Productivity Tools…to Increase Productivity! 

March 15, 2012

I am surrounded by Web apps during my workday. Many of my activities that used to be done using full-fledged desktop applications and file storage, like word processing, are now done up in the cloud using great tools like Google Docs.


App-images I got an APP now, so, uh, why do I need a website? 

August 23, 2011

Apps represent a hybrid between the rich and controlled user experience of desktop applications and the distributed, externally changing, more narrowly presented content of the Web.


erosion-image Erosion From Below: The Long-Term Price of an Insufficient CMS Platform 

August 12, 2011

Organizations that bet on the inexpensive, fast underdog, only to come out of the race with something that barely limps along and that slows the growth of web strategy by entire years. 

Tools & Tips

The Magic of Self-Erasing Files: A Clever Fix for Some Common Decoupled CMS Woes 

July 21, 2011

Decoupled CMS products (those that push website files out to a separate server, independent from the CMS itself) have many virtues, but they sometimes have the habit of creating extraneous files on a web server that don’t get perfectly cleaned up when they’re done being useful.


Atlas pushing a rock Achieving Good Government Web Sites – Still Pushing Up the Hill but These Days with a Smaller Boulder 

May 18, 2011

Designing large web sites for the U.S. government is quite a different animal than the work we do for corporate or even non-profit clients.