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Development

Frustration of slow loading When Slow Loads For Some Users Make For Slow Loads For All Users 

October 1, 2013

Every once in a while, a server performance situation comes along that can still surprise me. I just recently ran into one of these.

Strategy

gameOfThrones-illustration Your Site is Westeros. Your Users Are Pawns in a Game of Thrones 

September 13, 2013

We have found that certain TV shows contain user personas instructive to—or at the least entertaining us during—our work as information architects.  If a TV show is a website, then its characters are the site’s users. 

Development

Coveo-binoculars O, Canada! O, Coveo! 

June 10, 2013

I recently had the opportunity to head to the Québec City headquarters of one of our partners, Coveo, for some training on their product. Here are some highlights.

Strategy

conversionPrimer What Is Your Site Really About? A Conversion Primer 

June 10, 2013

A writer friend recently asked me for advice on sprucing up her personal website. In advance of our lunch date, I gave her a homework assignment: Who are your top three desired visitors? What do you want them to be able to do on your site?

Strategy

BBJ2013 TBG Garners BBJ Book of List Recognition 

March 27, 2013

TBG has consistently ranked among the top Web design, IT consultant and software development firms in the Baltimore area since it came on the web scene in 1991.

Strategy

Godzilla Feeding the Time-to-Market Beast 

March 26, 2013

We of the digital agency world live with a pressing need for time machines. 

UX

Lostillustration Your Site is an Island. Your Users are LOST (Season 1) 

March 26, 2013

As IA’s, we often have to step back and try to imagine our client’s world through their eyes… and their users’ eyes… at the same time. What if, rather than imagine them as real people, we tried to imagine users as characters on a TV show?

Development

modularizingfrontendcode Modularizing Your Front-End Code for Long Term Maintainability and Sanity 

March 25, 2013

Getting along with your code, making site maintenance enjoyable, and how modular front-end code can help solve your website woes.