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UX

illustration of a moebius triangle The Future of the Default State 

September 14, 2021

What happens when personalized content becomes pervasive and operationally sustainable, and consumers grow accustomed to individualized experiences?

UX

illustration of a sauce bottle Quality Assurance: the Special Sauce 

July 6, 2020

Here at TBG in the QA department we like to think of ourselves as one of the several key ingredients to mouthwatering digital solutions. Read on to find out more about how TBG delivers quality.

UX

Illustration of a doctor coming out of a laptop, helping a patient Telehealth Access & Experiences Done Right 

May 13, 2020

Telehealth has become a critical pathway to connecting patients and providers. Here we offer advice on how to create a comprehensive solution that fully meets patient needs and expectations. 

UX

A Practical Vision for Addressing the Crisis & Beyond in Digital Healthcare 

May 5, 2020

A practical roadmap for the near term transformations, providing guidance to healthcare organizations both large and small.

UX

Promptu Urgent Care on the Go Care on the Go 

March 9, 2020

TBG explains how large health systems can meet the unique needs of the urgent care customer experience.

UX

illustration of boats branching out White Paper: What You Need to Know for Long-Term Personalization Success 

July 31, 2019

This white paper offers practical advice and insight that can help you understand what it takes to achieve some of the most popular types of personalization used by leading organizations today.

UX

Healthcare Personalization: Starter Tactics You've Been Looking For 

November 5, 2018

Getting started with personalization can be daunting; TBG recommends a few evergreen techniques that give great initial value as you build your personalization practice. 

UX

barista serving hot cocoa Foundations Matter: Better Personalized Experiences Through Content Modeling 

December 14, 2017

Imagine that your CMS is a barista serving up your website experience as delightful cup of hot chocolate. Together, all of the additional items on the hot cocoa make it the perfect tasty treat!