Federal Aviation Administration

Major Design & Usability Overhaul for a High Volume Government Site

private jet

TBG & Federal Aviation Administration

TBG (The Berndt Group) provided strategic consulting, information architecture, graphic design, production, and training services to the Federal Aviation Administration (FAA) in a major project that was their first global site redesign in five years. Combining a wide variety of considerations including audience segmentation, usability, and governance, the project resulted in a new design that was used for two years. TBG also provided style guide and manual materials that were used by the agency to help enforce consistency within a diverse Web infrastructure.