Applications management

The Berndt Group not only develops and implements custom and 3rd party Web applications, but in some cases also provides outsourced technical support for them over time. These client relationships are what essentially constitutes a "service contract" for software that we implement, allowing our clients to reduce the impact of new development projects on their IT staff.

Our support of existing applications includes a variety of components:

• Tracking application usage
• Remote monitoring of application behavior
• Fast turn-around repair of application and data
• Restoration from data backups
• Disk usage monitoring
• Server system administration
• Application security